A Delphi study of knowledge management systems: Scope and requirements
نویسندگان
چکیده
We empirically explored the roles and scope of knowledge management systems in organizations. Building on a knowledgebased view of the firm, we hypothesized and empirically tested our belief that more integration is needed between technologies intended to support knowledge and those supporting business operations. Findings from a Delphi study and in-depth interviews illustrated this and led us to suggest a revised approach to developing organizational knowledge management systems. # 2007 Elsevier B.V. All rights reserved.
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عنوان ژورنال:
- Information & Management
دوره 44 شماره
صفحات -
تاریخ انتشار 2007